1. Agreement
By accessing and using the website charmingchargeon.world ("Website"), operated by Charmingchargeon ("we", "us", "our"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Website.
2. Operator Details
Charmingchargeon
27 Victoria Avenue, Palmerston North Central, Palmerston North 4410, New Zealand
Email: touch@charmingchargeon.world
Phone: +64 6 357 3109
3. Nature of Content and Services
All materials and practices presented on this Website are for educational and informational purposes and are intended to support general well-being. They do not constitute medical diagnosis, treatment, psychological counselling, or other regulated health advice.
Our lifestyle coaching focuses on morning and evening routine design. It is not a substitute for medical, psychological, or psychiatric care. Before applying any practice, especially if you have chronic conditions, mental health concerns, or sleep disorders, consult a qualified healthcare professional.
Individual experiences with coaching may vary. We do not guarantee specific outcomes or results.
4. Permitted Use
You may use the Website for personal, non-commercial purposes. You agree not to:
- Copy, reproduce, or distribute content without written permission
- Use the Website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Interfere with the proper functioning of the Website
- Submit false or misleading information through our contact forms
5. Intellectual Property
All content on this Website, including text, graphics, design, and layout, is the property of Charmingchargeon or its licensors and is protected by copyright and intellectual property laws. Unauthorised use is prohibited.
6. Coaching Services
Information about coaching sessions on this Website is provided for general reference. Session fees, duration, and scope are confirmed in writing before booking. An initial enquiry conversation may be offered at no charge; any paid session terms will be clearly communicated in advance with no hidden fees.
Specific terms for coaching engagements, including cancellation and rescheduling, will be agreed separately between you and Charmingchargeon prior to any paid session.
7. Cancellation and Refunds
If you need to cancel or reschedule a confirmed coaching session, please contact us as early as possible. Cancellation terms will be set out in your session agreement. Where you are acquiring services as a consumer in New Zealand, your rights under the Consumer Guarantees Act 1993 may apply and are not excluded by these Terms.
8. Consumer Law (New Zealand)
We comply with the Fair Trading Act 1986 and will not engage in misleading or deceptive conduct in connection with this Website or our services. Nothing in these Terms limits or excludes rights or remedies you may have under the Consumer Guarantees Act 1993 or other applicable New Zealand consumer protection laws that cannot be lawfully excluded.
If you are acquiring services for business purposes and the Consumer Guarantees Act 1993 would otherwise apply, you agree that the Act applies only to the extent it cannot be excluded for business acquisitions under section 43 of that Act.
9. Disclaimer of Warranties
The Website and its content are provided "as is" without warranties of any kind, either express or implied, to the extent permitted by law. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Charmingchargeon shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or reliance on its content.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under New Zealand law, including liability under the Consumer Guarantees Act 1993 where applicable.
11. External Links
The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites. Accessing linked sites is at your own risk.
12. Privacy
Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which describe how we handle personal information under the Privacy Act 2020.
13. Dispute Resolution
If you have a concern about our Website or services, please contact us first so we can attempt to resolve the matter promptly and in good faith. If a dispute cannot be resolved directly, it may be referred to the courts of New Zealand.
14. Governing Law
These Terms of Use are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.
15. Changes
We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting on this page with an updated date. Continued use of the Website constitutes acceptance of the revised terms.
16. Contact
For questions about these Terms of Use, contact us at touch@charmingchargeon.world.